Coega offers fully integrated SEZ support services such as operating an extensive facilities and estate management portfolio; complying with world standards of safety, health, environmental management and quality, safety and security.
Facilities & Estate Management
The CDC owns and operates an extensive portfolio of Land, Buildings, Equipment and Bulk Infrastructure Facilities, assets which are utilised to deliver CDC’s corporate objectives of providing a preferred investment destination through its Facilities and Estate Management (FEM) Unit.
Generally, the FEM Unit is the sole provider of maintenance services for CDC facilities. Where CDC is the owner of land and building assets, the Facilities Management Section is responsible for:
a) Acting as ‘building owner’ in respect to asset management and compliance with statutory and regulatory building requirements;
b) The maintenance and repair of the, buildings, plant, equipment and services set out in various tenant lease agreements; and
c) The procurement and management of service providers for provision of those services not done by the Facilities Department itself
d) Period inspections and condition auditing of buildings occupied by tenants to ensure that they are maintaining them in accordance with the lease agreements
e) Pre and Post Occupation Audits
The FEM Unit manages all assets which covers the following categories of maintenance:
a) Preventive Planned Maintenance
b) Statutory Maintenance
c) Corrective/Reactive Maintenance
d) Backlog Maintenance
e) Condition Based Maintenance
The FEM Unit operates software called Computerised Maintenance Management System (CMMS) which captures all the attributes of the asset on the Asset Database and determine the Asset Hierarchy which helps when dispatching calls for maintenance. The system captures the asset name, description, manufacturer, age, maintenance intervals, etc and this becomes an important aspect in maximizing the value of the asset. The CMMS is backed up by Call Centre whereby Call Centre Agents tracks all calls for ad hoc maintenance and dispatches calls for Planned Maintenance whilst acting as a link between the CDC and tenants.
Safety, Health, Environment & Quality
The CDC is currently ISO 9001, ISO 14001, and OHSAS 18001 certified on compliance of the world class standards.
Commercial Services
Commercial Services provides expert insights into new ventures through its business analyst services.
The Commercial Unit has focused its attention on providing three pillars of services within the organisation:
• Project negotiations for the SEZ and the NMBLP;
• Commercialisation activities to seek new revenue opportunities; and
• Support services to other units in the organisation.
Customs and Control Area
The Customs Unit offered several integrated service to tenants and investors. CDC’s Customs Control Areas are located in Zone 1, 2, 3 and 7 of the Coega SEZ and is already advancing investors such as FAW China and Beijing Automotive International Corporation (BAIC). Incentives offered within the Customs Control Area are:
• Simplified business start-up and license requirements
• Single surety by SEZ Operator for CCA Enterprises – w/housing & movement
• Manufacturing / Storage Warehouses and Rebate user
• No License fees
• Simplified customs procedures
• Bond movements – between CCA’s and South Africa
• Stage consignments – meet requirements (ie importation in knock down condition)
• Release under embargo (examination conducted at premises) on meeting specified criteria
• Allow imported, duty free goods, to be warehoused in CCA
Relief from Customs Duties and VAT
No import duties on:
• Any raw material for manufacture
• Any goods for storage
• Capital equipment used in the CCA (machinery, forklifts etc)
• Any goods for the construction and maintenance of the CCA infrastructure
No VAT payable on:
• Any goods for storage (imported/local)
• Raw materials for manufacture (imported/local)
• Capital equipment used in the CCA (imported/local)
• Any goods for the construction and maintenance of the CCA infrastructure (imported/local)
• Any services rendered in the CCA
• Rental payments made with the CCA
Trade Services
Trade services include Logistics and Security services offered to tenants and investors. CDC’s Customs Control Area is located in Zone 2 of the Coega SEZ and is already advancing Fortune 500 investors, such as FAW China.
Logistics
Logistics allows for integrated operations across the Coega SEZ.